Fair Work Act & Rostering: What Australian SMBs Need to Know
March 26, 2026 · 8 min read
As an Australian small business owner, understanding your legal obligations under the Fair Work Act is essential when creating employee rosters. This guide covers the key requirements you need to know.
Maximum Hours and Overtime
Under the Fair Work Act, full-time employees cannot be required to work more than 38 hours per week unless the additional hours are reasonable. What constitutes "reasonable" depends on factors including:
- The employee's personal circumstances (family responsibilities, etc.)
- The workplace's usual hours of operation
- Any overtime penalty rates agreed to in the employment contract
Meal Breaks and Rest Periods
Most awards and enterprise agreements require meal breaks after certain periods of work. Common requirements include:
- A 30-60 minute unpaid meal break after 5 hours of work
- 10 minute paid rest break for every 3-4 hours worked
- Extra breaks in hot or cold environments
crewRoster helps you track these requirements automatically based on your employees' award classification.
Notice Requirements
When publishing rosters, you may need to provide advance notice to employees. While the Fair Work Act doesn't specify exact notice periods for roster changes, most awards require:
- 7-14 days notice for roster changes in retail businesses
- Consultation with employees about significant roster changes
- Clear communication of shift times and locations
Record-Keeping Requirements
The Fair Work Act requires employers to keep accurate records of:
- Hours worked by each employee
- Meal breaks and rest periods taken
- Overtime hours and penalty rates applied
- Roster publications and employee acknowledgments
crewRoster maintains these records automatically and provides 7-year retention in compliance with Australian law.
Penalties for Non-Compliance
Failure to comply with Fair Work Act requirements can result in:
- Back-pay claims for underpaid overtime
- Civil penalties up to $18,780 per contravention (for individuals)
- Civil penalties up to $93,900 per contravention (for corporations)
- Reputational damage and employee dissatisfaction
How crewRoster Helps
crewRoster is designed with Australian compliance in mind:
- Automatic Award Detection: Identify which modern award applies to each employee
- Conflict Alerts: Get notified when shifts violate maximum hours or break requirements
- Audit Trail: Complete history of roster publications and changes
- Compliant Exports: Generate reports that meet Fair Work Act record-keeping requirements
Need Help?
This guide is for informational purposes only. For specific legal advice about your situation, consult a qualified employment lawyer or contact the Fair Work Ombudsman.
Visit Fair Work Ombudsman →